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AWS’ Amazon Connect service gets new-gen AI updates

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent...

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Intel CEO Pat Gelsinger retires

Intel CEO Pat Gelsinger retired Sunday, after more than 40 years in the industry. The company quickly named two interim co-CEOs to hold the fort while it searches for a long-term replacement. The two...

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Download the Cloud Optimization Enterprise Spotlight

Download the December 2024 issue of the Enterprise Spotlight from the editors of CIO, Computerworld, CSO, InfoWorld, and Network World.

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Download the endpoint detection and response (EDR) enterprise buyer’s guide

From the editors of our sister publication CSO, this enterprise buyer’s guide helps security and network IT staff understand what endpoint detection and response (EDR) tools can do for their...

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Linux fundamentals: Viewing files, commands, processes and systems

Linux provides a useful array of commands for managing file permissions, getting information on commands, displaying running processes and displaying details on the system itself. File permissions...

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MRDIMM: Why your next server will have a new kind of memory

Intel is rolling out a new form of memory that requires no changes to existing hardware or software, is usable by the competition, and promises up to a 40% increase in memory performance for certain...

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AWS tries to lure users to its cloud via storage ease of use

At its re:Invent 2024 conference this week, AWS rolled out five new storage tools and services with the goal of making its offerings easier to work with, if not cheaper or better. With the incremental...

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What to make of Pat Gelsinger’s abrupt exit

The retirement of Intel CEO Pat Gelsinger has left more questions than Intel answered in its statement regarding his departure. Intel in the past had a measured process of ascension for future CEOs. A...

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Arista adds intelligent switch stacking, management for campus networks

Arista Networks is adding new features to its campus networking portfolio to help enterprise customers more easily group and manage switches. The new features – Switch Aggregation Group (SWAG) and...

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Microsoft hit with more litigation accusing it of predatory pricing

A UK law firm on Tuesday filed what amounts to a class-action lawsuit against Microsoft, accusing it of using its market share to overcharge clients running Windows Server on AWS, Google, or Alibaba...

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AWS upgrades its 10p10u network to handle massive AI clusters

While virtualized compute is the foundation of cloud computing, enabling all that compute to transmit data is the job of the network. So how does the world’s largest cloud scale its network to meet...

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Report: AI expands the IT workforce as tech jobs return to offices

Artificial intelligence is driving growth for the IT workforce, and jobs in the technology sector are stabilizing as the market continues to show moderate growth amidst economic volatility, rapid...

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Fortinet launches integrated cloud app security service

Fortinet has melded some of its previously available services into an integrated cloud package aimed at helping customers secure applications. The new service, FortiAppSec Cloud, brings web and API...

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Kyndryl, Nokia expand AI, quantum-safe connectivity options

Kyndryl is extending its relationship with Nokia and expanding its menu of integration services by including more of Nokia’s data center networking products. Nokia’s portfolio includes data center...

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Secure shadow data in the cloud with new innovations on Zscaler DSPM

A dark journey for data in the cloud As we approach the end of 2024, the cloud and security landscape continues to evolve dramatically. Taking a walk down memory lane, I keenly remember the start of...

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CompTIA courts IT newcomers with ‘on-ramp’ network, security courses

New learning resources from CompTIA are aimed at helping entry-level IT professionals to accelerate their career path to networking and cybersecurity roles. CompTIA a+ Network and CompTIA a+ Cyber...

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Will AWS’ next-gen Trainium2 chips accelerate AI development and put Amazon...

AWS appears to have upped the stakes in the AI infrastructure market this week with the rollout of its next-gen Trainium2 chips. What’s more, the company is already teasing its Trainium3 chip,...

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Cisco strengthens AWS integration to speed troubleshooting in multicloud...

Cisco this week said it has bolstered integrations between its own hybrid cloud offerings and Amazon Web Services (AWS) to improve visibility and help enterprise customers more accurately troubleshoot...

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NaaS vendor Graphiant launches data assurance service to boost network...

Graphiant is expanding its network-as-a-service (NaaS) platform today with new data assurance capabilities in a bid to help organizations meet the challenges of data sovereignty and regulatory...

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IBM optical chip prototype aims to speed AI computing and slash data center...

IBM researchers are developing optical chips that are expected to significantly speed connectivity in data center systems, enabling better performance and lower energy costs for customers that need to...

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